Welcome to the team, Tomas, our Customer Success Manager!
About us

Welcome to the team, Tomas, our Customer Success Manager!

Get to know Tomas Holtet, our newest addition to the Nordic sales team. Learn about Tomas' hopes and vision for the Customer Success department.


Tomas’ extensive banking and finance experience and personality make him a crucial asset to Waytobill’s Nordic sales team. He’s joined the company with a clear vision and mission of revolutionising our merchants’ subscription payments and ensuring they take full advantage of the products and features provided by Waytobill. Let’s find out a little bit more about him. 

How do you feel about being the first member of our Customer Success team?

I’m truly excited to be the first one working exclusively with Customer Success at Waytobill and looking forward to interacting with all our present and future customers. I will help build our customer success function and put all my resources into seeing our merchants succeed. I'm happy to help Waytobill evolve and provide the best proactive customer support possible as we continue to grow our customer base.

 

What sparked your passion for finance?

The financial market is the machinery which drives the progress of our society. Financial innovation coupled with smart new technology is something I really enjoy working with. During my 20+ years in the finance/fin-tech market, I've witnessed first-hand many of these new innovations but also many shortcomings and the potential for more efficient services.

 

What did you do before joining Waytobill?

I’ve worked for more than 20 years in finance and banking as a consultant, account manager and business analyst, so the customer success aspect has always been part of my daily tasks. Surprisingly, I’ve also gathered some technical knowledge. 

 

Why did you choose to join Waytobill?

I really enjoy the open and creative atmosphere we have here at Waytobill and even if we all work remotely we still feel very much like a tight-knit team despite all our different locations around Europe. I like how we’re all allowed to make our own decisions, as it’s clear proof that we’re trusted. 

 

Where could we find you outside of work?

In my spare time, I like the great outdoors and will never say no to a long hike, regardless of the weather. We say in Sweden, ”There is no bad weather, only bad clothing”. Skiing is also a favourite hobby of mine which I don’t get to practice nearly as much as I would like to. I’m also really into strategic board games where you have to put your mind into your strategy and think about your next moves and tactic.

 

Tell us something we’d never guess about you.

It might come as a surprise but I’m quite a good baker actually. I have a pizza oven and I honestly enjoy making my own loaves of bread.

 

Are you looking to maximize your conversion for your subscription business or charity? Contact us with all your questions - our team will be happy to help. 

 

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