Introducing Waytobill API 3.0

Introducing Waytobill’s Next-Generation API: Built to Reduce Complexity and Power the Shift to Recurring Payments

As we continue to innovate and streamline the payment experience for our users, we’re excited to introduce the Improved Waytobill API 3.0 — our most powerful and value-driven update yet.

“This new API version isn’t just a technical upgrade — it’s a meaningful step forward in helping businesses simplify payment operations, reduce administrative friction, and move confidently toward a recurring-payment-first model. With smarter automation, deeper flexibility, and tools designed to transition from invoices to recurring payments, the updated Waytobill API empowers teams to work more efficiently and deliver a smoother billing experience to their customers.”

— Alejandro Pino, CTO, Waytobill

Solving Real Customer Problems

The Improved Waytobill API addresses some of the most time-consuming and resource-intensive challenges in payment and invoice management:

1. Simplifying invoice administration

Handling underpayments, overpayments, double payments, and other exceptions has long been a burden. Waytobill API 3.0 introduces clearer insight and greater automation, dramatically reducing the time needed to resolve these cases.

2. Improving customer support performance

Support teams gain quicker access to richer, more precise payment data. This leads to faster response times, higher-quality resolutions, and an overall better experience for end customers.

3. Helping end-customers who lost their invoice

With just two clicks, support agents can now resend an invoice or a reminder — a small improvement with big time-saving potential for both teams and customers.

4. Making mid-term changes easier

Upgrades, downgrades, and other mid-term adjustments are now more flexible than ever. Price changes can be applied at nearly any step in the payment cycle, enabling a smoother, more adaptive customer experience.

What’s New in API 3.0: Features That Deliver These Benefits

The updated Waytobill API introduces a range of enhancements built to give businesses and organisations better visibility, better control, and better insight across the entire payment lifecycle.

A more detailed payment timeline

Businesses and organisations can now see not only when a payment was created and executed, but also view the entire reminder process — including each step, status, and outcome.

Better handling of edge cases

Investigating partial payments, overpayments, double payments, and refunds used to be time-consuming. Now, these cases are clearly visualized and easier to understand at a glance.

More payment information — exactly where you need it

• Full insight into executed and upcoming reminders
  
  
• Introduction of paid dates to answer customer questions more easily
  
  
• New data about delivery channels
  
  
• Clearer tracking of invoice payments that convert to Direct Debit
  
  
• A new balance view that highlights outstanding debt instantly
  
  
• Introduction of the original due date to anchor payments to specific billing periods
  
  
• Faster resolution of unmatched payments with clearer reference number visibility
  
  
• Ability to download original invoices and reminders directly
  
  

Built Fast, Improved Fast: Introducing Beta Mode

All of these improvements reached selected businesses at exceptional speed through our new beta mode. This approach allows us to gather feedback earlier, iterate faster, and ensure every feature is refined based on real-world usage before general release.

The improved API is just the next step in our journey — and we can’t wait to show you what comes next.